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Assistant Manager

2 months ago

San Francisco, California, United States Madewell (Fairtrade Line) Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Madewell (Fairtrade Line). As a key member of our management team, you will be responsible for leading our sales floor, driving customer engagement, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Experience: Create a personalized shopping experience for our customers, providing expert advice on our denim products and services.
  • Sales Floor Leadership: Lead and motivate our sales team to achieve sales targets, provide excellent customer service, and maintain a high level of product knowledge.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Team Development: Mentor and develop our sales team members, providing coaching and feedback to help them achieve their full potential.
  • Business Development: Identify opportunities to drive sales growth, develop and implement strategies to increase customer engagement, and collaborate with our marketing team to promote our brand.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in a retail management role, preferably in the fashion industry.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision coverage.
  • Professional Development: Opportunities for career growth and professional development.