Hospitality Operations Manager
2 weeks ago
Tree House Brewing Company is a dynamic and rapidly growing brewery that seeks an experienced Assistant Hospitality Manager to lead its Tewksbury facility. With a strong focus on delivering exceptional customer experiences, we are looking for a motivated and results-driven individual to oversee our retail and merchandise space, beer-to-go outpost, golf course, cocktail program, private events, and pizza program.
Estimated Salary:$65,000-$80,000 per year.
Job Description:
We are seeking a highly skilled and organized Assistant Hospitality Manager to join our team at Tree House Brewing Company. As a key member of our leadership team, you will be responsible for managing and overseeing the day-to-day operations of our Tewksbury facility, including leading personnel, ensuring operational excellence, and driving business outcomes.
Key Responsibilities:
- Manage and oversee the daily operations of our Tewksbury facility, including leading personnel, ensuring operational excellence, and driving business outcomes.
- Develop and implement strategies to improve guest satisfaction, increase sales, and enhance overall customer experience.
- Collaborate with cross-functional teams to ensure seamless execution of events, programs, and initiatives.
- Maintain accurate records, reports, and analytics to inform decision-making and drive business growth.
- Lead by example, demonstrating a commitment to our company values, mission, and vision.
Required Skills and Qualifications:
To succeed in this role, you must have:
- A minimum of 2-3 years of hands-on management experience in the hospitality industry.
- An Associate or Bachelor's degree in hospitality, hospitality management, business administration, or a related field.
- Strong business acumen, with experience in policy and protocol adherence, product knowledge, labor costs, and operational know-how.
- Excellent communication, interpersonal, and leadership skills.
- The ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
Benefits:
We offer a comprehensive benefits package, including:
- Health insurance covered 100% in full for employees, spouses, and dependents.
- Dental insurance, with company contribution.
- Vision insurance.
- Wellness reimbursement.
- EAP (Employee Assistance Program).
- Pet insurance.
- Company-paid life and AD&D insurance.
- Flexible spending account and/or dependent care account.
- Complimentary nutrition consultations.
- 401K with company match, 100% vested starting at enrollment.
- Front-loaded paid vacation bank.
- Birthday paid day off.
- Three personal days per year.
- 40 hours of sick time per year.
- Paid volunteer hours.
- Annual Employee Benefit Card: preloaded $750 credit for Beer, Merch, or other products.
- Discount of 50% on all products for personal use.
- 2 free drafts and 2 free crew cans per shift.
- 2 free drafts per guest for your immediate family when visiting.
- 2 items per year embroidery benefit.
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