Field Support Specialist

1 week ago


Bozeman, Montana, United States Red Knight Solutions, LLC Full time
Field Specialist Opportunity at Red Knight Solutions, LLC

We are seeking a skilled Field Specialist to join our Infrastructure Delivery team. As a Field Specialist, you will be responsible for providing hardware-focused break fix services and solutions to our clients.

Key Responsibilities:

  • Perform basic and moderately complex troubleshooting and repair activities
  • Communicate clearly in written and verbal form
  • Provide excellent customer service skills
  • Accept and deliver all service calls assigned
  • Complete all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory

Requirements:

  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance

Benefits:

  • $40 per call/$5 per call per diem
  • Dell/Lenovo certification training at no cost to you

What We Offer:

At Red Knight Solutions, LLC, we value our employees and offer a range of benefits to support their success. As a Field Specialist, you will have the opportunity to work with a dynamic team and develop your skills in a fast-paced environment.



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