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Appointment Coordinator/Cashier Receptionist

2 months ago

Albany, New York, United States The Lia Group Full time
Job Summary

We are seeking a highly organized and ambitious individual to join our team as an Appointment Coordinator/Cashier Receptionist. This role will be responsible for answering customer calls, establishing follow-ups with service appointments, and providing exceptional customer service.

Key Responsibilities
  • Customer Service: Answer customer calls and respond to inquiries in a professional and courteous manner.
  • Appointment Coordination: Establish follow-ups with customers to confirm service appointments and provide reminders.
  • Cash Handling: Process customer payments and handle cash transactions in a secure and accurate manner.
  • Administrative Tasks: Perform various administrative tasks, such as data entry and filing, to support the smooth operation of the dealership.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service or administrative experience preferred.
  • Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Certifications: Valid driver's license and clean driving record required.
Benefits
  • Competitive Pay: Earn a competitive hourly wage based on experience.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid time off and discounts on services and parts.
  • Opportunities for Advancement: Take advantage of opportunities for career growth and advancement within the company.