Store Operations Director
6 days ago
As a Fashion Retail Manager at AKIRA/shopAKIRA, you will be responsible for leading a team of sales experts who are passionate about fashion and committed to delivering exceptional customer service. Your primary goal will be to drive sales growth, improve store operations, and maintain a high level of customer satisfaction.
Key Responsibilities- Recruitment and Training: Identify, recruit, and train top talent to join our team, ensuring they have the skills and knowledge to excel in their roles.
- Store Operations: Oversee the day-to-day operations of the store, including visual merchandising, inventory management, and loss prevention.
- Sales and Performance: Develop and implement strategies to drive sales growth, achieve sales targets, and maintain a high level of customer satisfaction.
- Team Management: Lead and motivate a team of sales experts, providing coaching, guidance, and support to ensure they are equipped to deliver exceptional customer service.
- Visual Merchandising: Collaborate with the visual merchandising team to create visually appealing store displays and windows that showcase our latest fashion collections.
- Customer Service: Ensure that every customer interaction is exceptional, providing personalized service and building strong relationships with our customers.
- Passion for Fashion: A genuine passion for fashion and a deep understanding of the latest trends and styles.
- Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team of sales experts.
- Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Minimum 1 Year Experience: A minimum of 1 year experience in a retail management role, with a proven track record of success.
AKIRA/shopAKIRA is a leading fashion retailer with a strong presence in the US market. We are committed to delivering exceptional customer service, driving sales growth, and maintaining a high level of customer satisfaction. Our team is passionate about fashion, and we are looking for like-minded individuals to join our team.
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