Full-Time Evening Receptionist

1 week ago


Indianapolis, Indiana, United States Hooverwood Living Full time
Receptionist Job Description

Hooverwood Living is seeking a friendly and dedicated Receptionist to join our team. As a Receptionist, you will be the first point of contact for residents, families, and visitors, providing exceptional customer service and ensuring a warm and welcoming environment.

Key Responsibilities:
  • Maintain a clean and organized reception area, ensuring a professional and friendly atmosphere.
  • Greet and direct residents, families, and visitors, providing assistance and support as needed.
  • Answer and manage incoming phone calls, taking messages and forwarding calls to the appropriate personnel.
  • Provide clerical support, including data entry, document preparation, and other administrative tasks.
  • Assist with sales and customer service, including selling meal tickets and balancing the meal box.
  • Ensure the security and confidentiality of resident information, adhering to HIPAA policies and guidelines.
  • Participate in emergency response procedures, including fire alarms and code reds.
  • Perform other tasks as assigned by the Front Desk Coordinator or management team.
Requirements:
  • High school diploma or equivalent.
  • Excellent customer service and communication skills.
  • Basic computer skills, including Microsoft Office.
  • Ability to work effectively in a fast-paced environment.
Physical and Mental Demands:

The Receptionist must be able to function effectively under timelines and multiple demands, with the ability to communicate orally and in writing, read normal print and computer-generated type, and hear effectively. The position requires full use of at least one arm and hand, and the ability to work in a secure and confidential environment.



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