Customer Service Delivery Advocate
3 weeks ago
About the Role:
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Delivery Advocate. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in the field, while also representing our dynamic brand and values.
Key Responsibilities:
- Deliver vehicles straight to customers' doors with our custom car haulers
- Load and unload vehicles onto the hauler, ensuring safe and efficient transportation
- Complete customer paperwork and maintain accurate records
- Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy
Requirements:
- At least 2 years of customer-facing experience
- Ability to perform physically demanding tasks, including loading and unloading vehicles
- Excellent communication and interpersonal skills
- Valid driver's license and ability to obtain a DOT Medical Card
About Carvana:
At Carvana, we're passionate about delivering exceptional customer experiences and building a team of like-minded individuals who share our vision. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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