Customer Service Delivery Advocate

3 weeks ago


South Windsor, Connecticut, United States Carvana Full time

About the Role:

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Delivery Advocate. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in the field, while also representing our dynamic brand and values.

Key Responsibilities:

  • Deliver vehicles straight to customers' doors with our custom car haulers
  • Load and unload vehicles onto the hauler, ensuring safe and efficient transportation
  • Complete customer paperwork and maintain accurate records
  • Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy

Requirements:

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks, including loading and unloading vehicles
  • Excellent communication and interpersonal skills
  • Valid driver's license and ability to obtain a DOT Medical Card

About Carvana:

At Carvana, we're passionate about delivering exceptional customer experiences and building a team of like-minded individuals who share our vision. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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