Customer Experience Specialist

3 weeks ago


Arlington, Virginia, United States Citizens Financial Group, Inc. Full time

We're looking for a talented Customer Experience Specialist to join our team at Citizens Financial Group, Inc. As a Customer Experience Specialist, you will be responsible for ensuring that our customers receive exceptional service and support. With a salary range of $19.55 - $26.00 per hour, this role offers a competitive compensation package.

You'll be working closely with our branch team to identify opportunities to improve customer experiences and implement new ideas. If you have a passion for delivering excellent customer service, a strong understanding of business operations, and excellent communication skills, we want to hear from you.

This role requires a high level of analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You'll also be responsible for monitoring customer feedback and using it to inform process improvements.

  • Salary: $19.55 - $26.00 per hour
  • Job Type: Full-time
  • Location: Various locations within the company


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