Customer Service Representative Specialist
3 weeks ago
Unlock Your Potential at Ubiquity
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients and their customers.
About the Role:
- Manage customer interactions with satisfaction as your top priority.
- Identify customer needs, clarify information, research issues, and provide solutions.
- Deliver on commitments and do what you say you will do.
- Resolve customer issues same day or within 24 hours.
Requirements:
- High School diploma or equivalent required.
- Passion for delivering outstanding customer experiences.
- Excellent verbal and written communication skills.
- English proficiency B2 - C1.
- Ability to work in a high-pressure environment and maintain a positive interaction for the customer.
What We Offer:
- $50,000 per year salary (estimated).
- A dynamic and inclusive work environment.
- Ongoing training and development opportunities.
About Us:
Ubiquity is a leading provider of customer experience management solutions. We believe that our clients and their customers deserve better, and we're committed to creating an inclusive employee experience for all.
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