Automotive Service Consultant
2 weeks ago
Are you committed to delivering outstanding customer service within the automotive sector? We are seeking a skilled Automotive Service Consultant to enhance our team at Dale Howard Auto Center. Previous experience in the automotive industry is advantageous for this position.
Core Responsibilities
- Guide clients on essential vehicle maintenance
- Diagnose mechanical problems through customer discussions and vehicle inspections
- Draft repair orders and provide cost estimates for additional services
- Relay repair specifics and warranty details to clients
- Arrange service appointments and gather necessary customer and vehicle information
- Examine vehicles for further service requirements and offer cost assessments
- Collaborate with the Parts Department for special orders
- Ensure customer satisfaction and uphold quality control after repairs
- Maintain an organized workspace and uphold a professional demeanor
Required Qualifications
- High School diploma or equivalent
- Capability to read and understand instructions
- Preferred 2 years of experience in a dealership or service environment
- Basic mechanical knowledge and ASE certification are beneficial
- Sales experience is a plus
- Valid Driver's License is required
Physical Requirements
This role necessitates meeting specific physical demands.
Work Environment
The work setting for this position may vary, requiring flexibility from the employee.
Additional Information
- Participation in dealership programs and promotions may be necessary
- Completion of training specific to the department is expected
- Referring leads to the vehicle sales department as needed
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