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BPO Insurance Compliance Specialist

2 months ago

Waverly, Nebraska, United States NTT DATA Full time
About the Role

We are seeking a highly skilled BPO Life Insurance Compliance Analyst to join our team in Lincoln, Nebraska. As a key member of our organization, you will be responsible for ensuring compliance with regulatory requirements and industry standards.

Key Responsibilities
  • Interact with clients and internal departments to resolve policy issues and analyze processes for accuracy.
  • Assist with escalated client or account issues and provide high-level support on programs, projects, reporting, and filing.
  • Compile and analyze data to identify trends for root cause analysis and implement process and policy improvements.
  • Utilize and promote best practice processes around work assignments, project work, and quality of services output while maximizing overall team performance.
  • Regularly responsible for accessing, organizing, and maintaining confidential company information.
  • Coordinate and lead special projects and demonstrate advanced writing, analytical, and problem-solving skills.
Requirements
  • 3 years of demonstrated expertise in life insurance or annuities, with a strong understanding of products and concepts.
  • 1 year of experience communicating with insurance company home offices to ensure high-level client satisfaction.
  • 1 year of experience with technical writing for creating clear and concise documentation.
  • 2 years of experience investigating and responding to inquiries from regulatory bodies.
About NTT DATA

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.

We are committed to our clients' long-term success and strive to create a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.