Customer Service Representative
2 weeks ago
Catamount Ski Resort LLC is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional guest service, answering phone calls, and operating cash registers with accuracy and efficiency.
Key Responsibilities:
- Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Operate cash registers, process transactions, and maintain a balanced drawer.
- Answer phone calls, respond to emails, and provide information to guests regarding our resort and services.
- Work collaboratively with other team members to ensure seamless guest experiences.
- Participate in training programs to develop skills and knowledge in areas such as sales, customer service, and cash handling.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Basic computer and keyboard skills.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent required.
Physical Demands:
The employee will be required to:
- Walk and stand for extended periods.
- Reach, handle, and finger keyboard and cash machine.
- Repetitive keyboard motion.
- May require sitting or standing for an extended period of time.
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