Medical Office Coordinator

3 days ago


Hershey, Pennsylvania, United States YASMESOFT INC Full time
Job Title: Medical Reception/Customer Service

We are seeking a highly skilled and detail-oriented Medical Reception/Customer Service professional to join our team at YASMESOFT INC.

Job Summary

The successful candidate will be responsible for completing Medical Assistance Applications, screening for disability, and completing hospital charity care forms. They will also be responsible for updating computer systems daily, preparing applications for drop-off at the County Assistance Office, and following up with the office until determination has been made.

Key Responsibilities
  • Complete Medical Assistance Applications and screen for disability
  • Complete hospital charity care forms with patient/family member or guardian
  • Update computer system daily
  • Prepare applications for drop-off at County Assistance Office
  • Follow up with County Assistance Office until determination has been made
  • Assist with the Marketplace where applicable
  • Report Red Flag and non-cooperative patients to management
  • Use, protect, and disclose patients' protected health information (PHI) in accordance with HIPAA standards
Requirements
  • Ability to work at various client sites as needed
  • High school diploma or equivalent required
  • College degree in Healthcare field preferred
  • 2-3 years experience in the field of healthcare preferred
  • 2-3 years patient-facing experience preferred
  • Ability to effectively communicate with patients one-on-one
  • Ability to work independently and be detail-oriented
  • Strong investigatory and researching skills
  • Ability to use the internet and learn databases
  • Excellent written and verbal skills
  • Ability to efficiently multitask
  • Possess a high level of organization skills
  • Adhere to the policies and protocols of the client while behaving professionally at all times
  • Ability to meet monthly productivity goals
  • Must be proficient in Microsoft Office Outlook
  • Bilingual in Spanish (spoken and written skills) a plus


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