Restaurant Operations Manager

17 hours ago


St Louis, Missouri, United States HireUp Talent Full time
Job Title: General Manager

At HireUp Talent, we are seeking a highly skilled and experienced General Manager to join our team. As a General Manager, you will be responsible for executing the restaurant plan to achieve established standards, sales, and profits, while providing excellent Guest service and maintaining a clean work environment.

Key Responsibilities:
  • Meet budgeted sales and controllable costs targets, review inventory, and reconcile order/invoices
  • Develop sales building strategies to increase restaurant profitability
  • Control all aspects of P&Ls, analyze data, and develop plans to resolve unfavorable trends in controllable items, QSC, sales, and profits
  • Develop and execute a local store marketing plan in response to market conditions
  • Respond to competitor activities aimed at diverting restaurant business
  • Develop and execute plans to improve sales and profits
Guest Service and Restaurant Operations:
  • Train employees on responding to Guest complaints and providing high-level Guest service
  • Review Guest feedback metrics and develop plans to increase Guest satisfaction
  • Identify, evaluate, and respond to labor efficiency problems, cash/security issues, and government agency inspections
  • Ensure company standards for product quality and product safety are consistently met
  • Implement safety guidelines and practices
  • Monitor inventory levels and ensure product availability
People Management:
  • Determine staffing requirements and ensure accurate staffing levels
  • Train employees to execute products to company standards and ensure use of restaurant systems
  • Train employees to identify problems and develop alternative solutions
  • Accurately maintain company records
  • Review trends in turnover and meet turnover goals
  • Understand employment laws and manage employee performance
Requirements:
  • High school diploma or general education degree (GED) required; college degree preferred
  • Food Safety certified
  • Over 2 years of restaurant management experience, preferably in quick service restaurants
  • Microsoft Office and general systems experience required
Essential Physical Requirements:
  • Ability to regularly stand for extended periods, talk, see, and hear
  • Ability to read, analyze, and interpret written information
  • Ability to perform basic math functions
  • Ability to occasionally lift and/or move up to 50 pounds


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