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Retail Customer Experience Representative

3 weeks ago

Caldwell, Ohio, United States Charter Senior Living Full time

As a customer service representative at Charter Senior Living, you will play a vital role in providing exceptional support to our customers. We're looking for a highly motivated individual who is passionate about delivering top-notch service and has a strong desire to succeed.

About the Job

This is an exciting opportunity to join a dynamic team and make a real difference in people's lives. As a customer service representative, you will be responsible for:

Key Responsibilities:
  • Responding to customer inquiries via phone, email, or in-person
  • Resolving customer complaints and issues in a timely and professional manner
  • Providing product information and recommendations to customers
  • Maintaining accurate records of customer interactions and resolutions
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A high school diploma or equivalent
  • Ability to work effectively in a team environment
  • Basic computer skills and familiarity with software applications
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
Estimated Salary

$58,000 - $80,000 per year, depending on experience and qualifications.