Banking Professional

3 weeks ago


Caldwell, Ohio, United States Community Savings Full time
Job Description

Job Summary: As a Bank Teller at Community Savings, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our branches.

Key Responsibilities:

  • Customer Interaction: Develop strong relationships with customers, addressing their queries and providing expert advice on banking products and services.
  • Transaction Processing: Process various financial transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Account Management: Assist customers with account-related matters, including opening, closing, and updating accounts, while providing detailed information on account balances and transactions.
  • Security and Compliance: Uphold all banking regulations, policies, and procedures to safeguard customer data and maintain the integrity of our operations.
  • Problem Resolution: Effectively resolve customer complaints and issues, escalating complex cases to the Branch Manager when necessary.
  • Sales and Marketing: Promote and sell relevant bank products and services, tailoring your approach to meet individual customer needs.
  • Record Keeping: Maintain accurate records of transactions and customer interactions, adhering to bank policies and guidelines.
  • Teamwork: Collaborate with colleagues to drive branch success and enhance overall team performance.

Essential Qualifications:

  • Education: A high school diploma or equivalent is mandatory.
  • Experience: Prior experience in banking, retail, or customer service is highly desirable.
  • Skills:
  • Effective Communication: Excellent verbal and written communication skills are essential for success in this role.
  • Basic Math Skills: Proficiency in basic arithmetic and cash handling is required.
  • Attention to Detail: A keen eye for detail and ability to maintain accuracy in transaction processing are crucial.
  • Adaptability: Ability to thrive in a dynamic, fast-paced environment while upholding professionalism at all times.
  • Banking Knowledge: Familiarity with banking software and systems is a valuable asset.

Working Hours: Part-time hours available, with a minimum of 25 hours per week.



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