Customer Service Representative

7 days ago


Cutler Bay, Florida, United States Elite Services Full time

Customer Service Representative

We're seeking a dedicated individual with a flair for fundraising and a heart for philanthropy to lead our non-profit efforts.

As a Customer Service Representative, you'll be the crucial link between our charity and the public, ensuring smooth interactions and tackling any issues with speed and precision.

Key Responsibilities:

  • Offer accurate and comprehensive information about our charity client to the public
  • Handle inquiries and complaints efficiently, providing effective solutions and following up as needed
  • Maintain detailed records of customer interactions and manage accounts with attention to detail
  • Adhere to our communication guidelines and go the extra mile to educate and engage on behalf of the charity

Requirements:

  • Proven experience in customer service or client support roles
  • A genuine passion for philanthropy and helping others

If you're eager to make a positive impact through exceptional customer service, we'd love to have you on our team.



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