Retail Customer Service Representative
2 months ago
EZCORP is a leading provider of retail financial services, offering a unique blend of sales and service expertise. Our team is dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and loans, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process sales, loans, and extensions, ensuring accurate and efficient transactions.
- Maintain a clean and organized store environment, adhering to company standards and policies.
- Work collaboratively with colleagues to achieve sales and service goals.
- Participate in ongoing training and development to enhance sales and service skills.
- High school diploma or equivalent required.
- Customer service, cashier, or retail experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask and prioritize tasks effectively.
- Ability to pass a criminal background check and drug test.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Comprehensive training and development programs.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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Retail Customer Service Representative
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