Retail Customer Service Representative

2 months ago


Palm Bay, Florida, United States EZCORP Full time
About EZCORP

EZCORP is a leading provider of retail financial services, offering a unique blend of sales and service expertise. Our team is dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.

Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and loans, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process sales, loans, and extensions, ensuring accurate and efficient transactions.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with colleagues to achieve sales and service goals.
  • Participate in ongoing training and development to enhance sales and service skills.
Requirements
  • High school diploma or equivalent required.
  • Customer service, cashier, or retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to multitask and prioritize tasks effectively.
  • Ability to pass a criminal background check and drug test.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training and development programs.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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