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Restaurant Operations Manager

2 months ago

Southaven, Mississippi, United States Ruyi Incorporated Full time

Job Summary

Job Title: Assistant Manager

Department: Restaurant Operations

Reports To: Assistant Managers and General Managers

FLSA Status: Non-exempt

Job Description

This Ruyi Incorporated location is seeking an experienced Restaurant Operations Manager to oversee daily restaurant operations and lead a team of restaurant staff. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high food quality and safety standards, and driving sales growth.

Key Responsibilities

  • Learns and implements company policies, procedures, and standards to ensure compliance and consistency across all restaurant locations
  • Directs and supports restaurant staff in achieving sales and customer satisfaction goals
  • Develops and implements effective training programs to enhance staff knowledge and skills
  • Monitors and controls inventory, labor costs, and other operational expenses to optimize profitability
  • Resolves customer complaints and concerns in a professional and courteous manner
  • Ensures all restaurant facilities and equipment are clean, well-maintained, and in good working order
  • Collaborates with other departments to achieve company-wide goals and objectives
  • Performs other duties as assigned by management

Requirements

To be successful in this role, you will need:

  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality, business, or related field preferred
  • Minimum 2 years of experience in restaurant management or a related field
  • Proven track record of success in leading high-performing teams and driving sales growth
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

Working Conditions

This position requires frequent standing, walking, and lifting up to 25 pounds. You will also be exposed to extreme heat from cooking equipment and moderate noise levels.

About Ruyi Incorporated

Ruyi Incorporated is a leading provider of restaurant services, committed to delivering exceptional customer experiences and driving business growth. We offer a dynamic and supportive work environment, competitive compensation and benefits packages, and opportunities for professional development and advancement.