Pharmacy Integration and Account Management Leader

2 weeks ago

Plano, Texas, United States Community Hospital Full time


Community Hospital Corporation (CHC) is seeking a dedicated Corporate Manager of Pharmacy Integration and Account Management. This role is pivotal in ensuring the seamless integration of CHC Supply Trust members, focusing on the onboarding of new members while addressing workflow, contract integration, compliance, education, and competency related to various Clinical Initiatives.

Additionally, this position will oversee the management of relationships with designated member hospitals, developing tailored programs to help members maximize the benefits of the GPO portfolio.

This role is based at our corporate offices, offering a collaborative and engaging work environment.


Key Responsibilities:

Member Integration:

Lead the onboarding process for new members, ensuring adherence to workflow, contract integration, compliance, and education regarding Clinical Initiatives.


Account Management:
Cultivate and maintain strong relationships with assigned member facilities.

Serve as the primary contact for inquiries and support, proactively identifying member needs and crafting customized solutions to enhance their utilization of the CHC Supply Trust portfolio.


Program Development:
Design and implement programs aimed at assisting both new and existing members in optimizing their GPO portfolio benefits.

Communication & Education:

Effectively convey various performance contract programs and CHC Supply Trust initiatives to member facilities and CHC staff through diverse communication channels.

General Duties


Support the integration of Pharmacy Clinical Services with CHC Supply Trust members to ensure alignment and optimization of all program components.

Provide leadership for establishing 340B compliance, offering expertise to staff and participants for ongoing implementations.

Analyze clinical and contracting opportunities, developing actionable implementation plans for facilities.

Generate and validate monthly reports demonstrating contract performance, identifying missed opportunities and financial impacts.

Review pharmacy usage history for complimentary spend analysis, validating as necessary prior to presentations.

Maintain pharmacy contacts in Salesforce and ensure contracts are accurately loaded with HealthTrust pricing connected.

Act as a liaison to facilities, aiding in meeting clinical and contract compliance objectives.

Facilitate member networking opportunities regarding pharmacy programs.


Assist members with clinical knowledge and disseminate relevant clinical information regarding pharmacy programs.

Foster and maintain relationships with staff and facilities to serve as clinical and operational resources as needed.

Perform additional tasks and duties as assigned, ensuring compliance with all CHC policies and regulations.


Exhibit quality service behaviors to meet and exceed the needs of departmental customers and colleagues.

Support the company's mission, vision, goals, and objectives.

Qualifications:

Education:

Registered Pharmacist, Doctorate of Pharmacy (DP)

Pharmacy Residency (PGY1 & PGY2) training preferred.

License:

Active Pharmacy Licensure in any state (TX preferred).

Experience:

A minimum of 5 years in pharmacy operations with managerial experience in acute care facilities, preferably in multi-facility clinical and contracting initiatives.

At least 1 year of experience with the 340B Program is preferred.

Skills and Knowledge:

Strong critical thinking and problem-solving abilities.

Proven success in managing pharmacy programs within acute care settings, including successful initiative implementation in multi-facility environments.

Clinical knowledge across various therapeutic categories and familiarity with Group Purchasing Organizations (GPO) and associated contract pricing is essential.

Demonstrated ability to evaluate opportunities within hospitals for the enhancement and optimization of the Federal 340B Drug Pricing Program.

Excellent communication skills, both verbal and written, with a keen attention to detail.

Strong organizational and presentation skills, with demonstrated public speaking experience.

Ability to work effectively in a high-profile, fast-paced team environment.

Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Access.

Benefits:

CHC offers a supportive work environment, comprehensive health and welfare benefits, including fitness facility membership, tuition reimbursement, and a generous PTO allowance.CHC is a tobacco and drug-free workplace, committed to diversity and equal opportunity in employment.

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