Quality Control Specialist

2 weeks ago


Grand Rapids, Michigan, United States Stenger & Stenger PC Full time
Position Overview

The Central Services division at Stenger & Stenger, PC is seeking a dedicated Quality Control Specialist. This role is essential in ensuring that all incoming and outgoing communications from the firm are precise and comply with relevant legal standards and regulations.

Key Responsibilities:

  • Conduct quality assessments on incoming mail to verify that correspondence is accurately scanned and uploaded into the firm's document management system.
  • Perform quality checks on outgoing mail to confirm the accuracy of all documents prior to dispatch.
  • Review log files within the firm's document management system on a daily basis to ensure data integrity.
  • Assist attorneys, paralegals, and other essential personnel in maintaining organized account files.

Qualifications:

  • Preferred background in the legal field or relevant work experience.
  • Strong attention to detail and commitment to accuracy.
  • Proficient in Microsoft Office and familiar with legal practice management software.
  • Ability to uphold confidentiality standards.
  • Effective problem-solving and decision-making abilities.
  • Adaptability to thrive in a dynamic work environment.

If you are interested in contributing to a vital function within our organization while enjoying a collaborative atmosphere, we encourage you to consider this opportunity.



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