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Quality Control Specialist

2 months ago

Grand Rapids, Michigan, United States Stenger & Stenger PC Full time
Position Overview

The Central Services division at Stenger & Stenger, PC is seeking a dedicated Quality Control Specialist. This role is essential in ensuring that all incoming and outgoing communications adhere to the highest standards of accuracy and comply with relevant legal regulations.

Key Responsibilities:

  • Conduct thorough quality assessments on incoming mail to verify that all correspondence is accurately scanned and uploaded into the firm's document management system.
  • Perform quality checks on outgoing mail to guarantee the precision of all documents prior to dispatch.
  • Regularly audit log files within the firm's document management system to confirm their accuracy.
  • Assist attorneys, paralegals, and other essential personnel in maintaining the integrity of account files.

Qualifications:

  • Preferred background in the legal field or relevant work experience.
  • Exceptional attention to detail and commitment to accuracy.
  • Proficient in Microsoft Office; experience with legal practice management software is advantageous.
  • Ability to uphold confidentiality standards.
  • Strong problem-solving and decision-making capabilities.
  • Adaptability to thrive in a dynamic, fast-paced environment.

If you are passionate about quality assurance and wish to contribute to a vital aspect of our operations, we encourage you to consider this opportunity.