Senior Nursing Quality Outcomes Coordinator
1 day ago
The Senior Nursing Quality Outcomes Coordinator will partner with Hospital Quality, Safety, Regulatory, and Hospital Risk, as well as all leaders within the Division of Nursing, to oversee or lead quality improvement projects through strong project management, planning skills, multidisciplinary team leadership, and facilitation skills. The role holder will apply consistently project management, process redesign, performance improvement techniques, problem-solving, change management, and customer service skills.
Key Responsibilities- Develop and implement work plans, execute communication plans, and develop and execute prioritized quality improvement initiatives.
- Manage multiple assignments and priorities independently, exhibiting excellent organizational and effective oral and written communication and presentation skills.
- Collaborate with nursing leadership teams to support the plans, development, implementation, and evaluation of nursing quality indicators and associated outcomes.
- Lead or facilitate quality activities for all staff throughout the organization.
- Partner with the Manager of Nursing Quality to elevate the quality of nursing practice, using Quality Indicator outcomes and multiple other forms of data, to inspire a high reliability organizational attitude across the health care system.
- Bachelor's degree in Nursing (Required)
- 6 years of related and progressive leadership experience, preferably in healthcare or project management, or Master's degree plus 2 years of relevant work experience.
- Registered Nurse in the District of Columbia (Required)
- CPHQ or other Quality Improvement or Regulatory Certification within 2 years of hire (Required)
- Anticipate and respond to customer needs; follows up until needs are met.
- Demonstrate collaborative and respectful behavior.
- Partner with all team members to achieve goals.
- Receptive to others' ideas and opinions.
- Contribute to a positive work environment.
- Demonstrate flexibility and willingness to change.
- Identify opportunities to improve clinical and administrative processes.
- Make appropriate decisions, using sound judgment.
- Use resources efficiently.
- Search for less costly ways of doing things.
- Speak up when team members appear to exhibit unsafe behavior or performance.
- Continuously validate and verify information needed for decision making or documentation.
- Stop in the face of uncertainty and takes time to resolve the situation.
- Demonstrate accurate, clear, and timely verbal and written communication.
- Actively promote safety for patients, families, visitors, and co-workers.
- Attend carefully to important details - practicing Stop, Think, Act, and Review in order to self-check behavior and performance.
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