Customer Service Specialist

3 days ago


Fort Lauderdale, Florida, United States Fresco y Mas Full time
Fresco y Mas Retail Stores - Job Description

Estimated Salary: $25,000 per year.

About the Role:

We are seeking a Customer Service Specialist - Grocery Cart Attendant to join our team at Fresco y Mas Retail Stores. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support throughout their shopping experience.

Responsibilities:
  • Provide continuous attention to customer needs by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner.
  • Assist customers in unloading purchases at checkout, packing them securely to prevent damages.
  • Carry or push groceries in a shopping cart to the customer's car, providing excellent customer service and support along the way.
  • Check the price of merchandise in all departments to ensure accurate transactions.
  • Collect shopping carts from the parking lot and return them to designated areas, maintaining a clean and organized store environment.
Requirements and Responsibilities:

To succeed in this role, you must be able to provide excellent customer service and support, work effectively as part of a team, and maintain a safe and efficient working environment.

  • Provide excellent customer service and support to customers in person and over the phone.
  • Collect shopping carts from the parking lot and return them to designated areas, contributing to a clean and organized store environment.


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