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Patient Service Representative/Technologist Aide
2 months ago
Lenox Hill Radiology is seeking a highly skilled and detail-oriented Patient Service Representative/Technologist Aide to join our team. As a key member of our radiology department, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:- Greet and register patients, collect copays, and verify patient information.
- Assist team members by notifying patient arrival and communicating delays in appointments.
- Obtain proper insurance/authorizations and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
- Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
- Safeguard any on-site medications in accordance with Company policies, procedures, and any legal requirements.
- Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
- Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
- Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
- Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Demonstrate ability to establish, nurture, and maintain cooperative working relationships.
- High School Diploma
- 1 year of previous medical office experience and intermediate computer skills
- Medical terminology knowledge and recent medical/radiology office work experience is preferred
This is a full-time position working Monday – Friday, 8:30 am – 5:00 pm.
The pay range for this position is $25.20 per hour.
