Product Design Expert for Customer Experience

3 weeks ago


Richmond, California, United States CarMax Full time

CarMax is a leading retail company that offers a unique and customer-centric approach to buying and selling cars.

As a Product Design Intern, you will have the opportunity to work with a cross-functional team of designers, developers, and analysts to create seamless and desirable customer experiences.

The intern will be responsible for translating complex consumer and business needs into simple, intuitive, and elegant product design solutions.

The ideal candidate will have a strong understanding of Lean UX tools and techniques, as well as experience with product design tools and techniques.

Key responsibilities include:

  • Creating product design solutions that solve complex consumer problems and drive business results
  • Communicating solutions to the product team in a manner that simplifies complexity and generates excitement
  • Participating in user experience research to understand consumer needs, opportunities, and pain points
  • Collecting and synthesizing qualitative and quantitative research to inform and validate design decisions
  • Collaborating with Product Managers, Designers, Analysts, and Developers throughout the discovery, design, and development process

Requirements and Qualifications:

The ideal candidate will have a BA/BS degree with a focus in product or a UX Design Related Certificate Program, as well as a strong portfolio or work samples showcasing design methods, creativity, and depth of thought.

A Passion for technology and design, and the drive to stay on top of industry trends and best practices is also required.

Additionally, the candidate should have strong critical thinking and analysis skills, as well as experience with Lean UX methods and Agile development processes.

Estimated Salary: $60,000 - $80,000 per year.

Located in Midtown Office W. Broad Street, Richmond, Virginia, 23220.



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