Key Holder

4 weeks ago


Richmond, California, United States Boot Barn Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at Boot Barn. As a Key Holder, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.

Key Responsibilities
  • Foster a service and selling culture to build long-standing customer relationships
  • Become an expert in our product categories and communicate product knowledge to customers
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, and customer information capture rates
  • Assist with processing merchandise, monitoring and replenishing floor stock, and maintaining company-merchandising standards
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team
Requirements
  • 1-2 years of retail sales experience
  • Strong leadership, communication, time management, and organization skills
  • Availability to work a variety of shifts, including nights, weekends, and holidays
  • Flexibility with scheduling and willingness to work extended hours when necessary
  • Up to 10% travel to support local stores, as needed
What We Offer
  • Competitive hourly rate plus sales incentives and monthly store sales bonus
  • Merchandise discount: 50% off Exclusive Brands and 40% off third-party brands
  • Paid Time Off plan for year-round Boot Barn Partners
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) plan with generous company matching
  • Flexible schedules and work-life balance
  • Opportunities for growth at every level, with 50 new stores opening each year


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