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Technical Content Specialist

2 months ago


New Bremen, Ohio, United States Crown Equipment Full time
Position Overview:

The role of a Content Developer I involves creating and refining technical documentation that effectively communicates maintenance procedures and clarifies intricate technical concepts.

Key Responsibilities:
  • Produce comprehensive technical writing that guides users on safe product maintenance and simplifies complex technical information.
  • Enhance and reorganize existing documentation as new options and updates are introduced.
  • Develop service-related content, including critical safety information.
  • Support the establishment and enhancement of the Company Content Management System (CCMS) while providing constructive feedback for continuous improvement.
  • Create and uphold style guides and templates that comply with current standards for a global audience.
  • Collaborate with various departments to ensure alignment throughout the content development lifecycle.
  • Maintain a robust understanding of company products and services, as well as familiarity with company-approved standards.
  • Work collaboratively across functions to deliver high-quality content within established project timelines.

Qualifications:
  • 2-4 years of relevant experience in technical writing or a related field.
  • High school diploma or equivalent required.
  • Willingness to travel occasionally (0-5%) and stay overnight as needed (0-5%).
  • Ability to drive a personal vehicle for company-related tasks, not exceeding 20% of the workweek.

Work Authorization:
Crown Equipment Corporation will only consider candidates who are legally authorized to work in the United States. This position does not offer sponsorship for work authorization. Candidates requiring temporary visas or sponsorship in the future are not eligible for employment.

Compensation and Benefits:
Crown Equipment Corporation provides a competitive salary and a comprehensive benefits package for full-time employees, which includes Health, Dental, Vision, and Prescription Drug Plans, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Insurance, Paid Holidays, Paid Vacation, Tuition Reimbursement, and more.

Crown Equipment Corporation is an Equal Opportunity/Affirmative Action Employer, welcoming applications from Minorities, Females, Protected Veterans, and Disabled individuals.