Customer Service Team Member

1 week ago


Marquand, Missouri, United States BankTalent HQ Full time

At BankTalent HQ, we're seeking a skilled Customer Service Representative to join our team. This role offers a competitive salary of $45,000 - $60,000 per year.

Job Description

We are looking for an individual who can provide high-quality customer service to all clients, upholding the 'Culture of Excellence' and ensuring client satisfaction.

  • Promote Bank services and products to clients, cross-selling or referring them to appropriate departments as needed.
  • Maintain basic knowledge of Bank services and products to answer client inquiries accurately.
  • Evaluate customer product/service needs to ensure client satisfaction and refer any transactions to appropriate departments.
Key Responsibilities
  • Process checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rental payments in a timely and accurate manner.
  • Balance transactions at end of day and verify cash totals.
  • Maintain working knowledge of the branch capture system.
Required Skills and Qualifications
  • High School Diploma or equivalent required.
  • Minimum six months cash handling experience required; bank experience preferred.
  • Excellent communication and customer service skills, with a high degree of professionalism.
  • Basic computer proficiency and terminal knowledge.
Benefits

We offer a range of benefits to support your well-being and career growth, including opportunities for professional development and a supportive work environment.



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