Community Liaison
2 months ago
Job Summary:
Mercy Housing seeks a highly skilled and customer-focused Desk Clerk to provide exceptional service to residents, manage building traffic, and ensure the safety and security of our property. As a key member of our team, you will be responsible for communicating with authorities, maintaining accurate records, and providing a positive experience for our residents.
Key Responsibilities:
- Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
- Monitor building traffic and ensure the safety and security of our property, reporting any incidents or concerns to the appropriate authorities.
- Conduct regular patrols of the building and surrounding areas, identifying and addressing any potential issues or concerns.
- Maintain accurate records of visitors, including names and contact information.
- Communicate effectively with residents, staff, and authorities, providing clear and concise information as needed.
Requirements:
- High school diploma or equivalent.
- General office experience, preferably in a customer-facing role.
Benefits:
- Competitive hourly rate of $22.00.
- Early close Fridays, with 3 paid hours off each week.
- 15 days of earned PTO in the first year, plus 12 company holidays and 2 floating holidays.
- Health, dental, vision, and pet insurance.
- Employer-paid life insurance.
- Quarterly bonus pay for on-site staff.
- 403b matching program and paid volunteer time.
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