Cybersecurity Liaison
4 weeks ago
Ampcus is seeking a highly skilled Cybersecurity Liaison to join our team. As a key member of our Threat Research Advisory Center (VTRAC), you will serve as a liaison between our customers and our investigative response team, providing a consistent interface for non-emergency response questions or issues.
Key Responsibilities:
- Provide customers with a consistent interface to investigative response team.
- Contribute to efforts to create new customer engagement avenues, such as new types of assessments, health checks, or others.
- Maintain diligence in connecting with customers in all aspects of the Rapid Response Retainer (RRR) relationship.
- Stay ahead of expiration dates to ensure customers are reminded of upcoming renewal periods and support efforts to keep winning their business.
- Actively participate in the VTRAC team calls and contribute to efforts to create and guide new pro-active customer engagements.
Requirements:
- 7-10 years of experience in cybersecurity and incident response for computer-related events.
- Excellent communication and teamwork abilities.
- Strong analytical and problem-solving skillset.
- Ability to adapt quickly to evolving security emergency issues.
Preferred Skills:
- Strong ethical mindset and commitment to client confidentiality.
- High-level understanding of firewalls, proxies, Security Information and Event Management (SIEM), antivirus concepts.
- Participation in on-call rotations for 24/7 availability.
Education/Certifications: Bachelors Degree and 7-10 years related experience.
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