Cash Application Supervisor

1 day ago


Elmhurst, New York, United States Superior Ambulance Full time
Cash Application Supervisor

At Superior Ambulance, we are seeking a highly skilled and experienced Cash Application Supervisor to join our team. As a key member of our Accounts Receivable department, you will be responsible for overseeing all aspects of cash application, ensuring accurate and timely posting of cash receipts, payments, and adjustments to customer accounts.

Key Responsibilities:
  • Supervise and lead a team of cash posting clerks or specialists, providing guidance, training, and support as needed.
  • Conduct performance evaluations for team members, providing feedback and coaching to support their professional development and ensure high levels of performance.
  • Develop and implement efficient processes and procedures to optimize the cash posting workflow, streamline operations, and minimize errors.
  • Collaborate with other departments, such as accounting, finance, and customer service, to ensure seamless communication and coordination regarding financial transactions and customer accounts.
  • Ensure the accuracy and integrity of financial data by performing regular audits and quality checks on cash posting activities.
  • Reconcile cash posting activities with bank statements and other financial records to identify discrepancies and resolve any issues in a timely manner.
Requirements:
  • Minimum High School Diploma or equivalent.
  • Healthcare experience preferred.
  • Excellent verbal communications skills.
  • Ability to multitask and handle a fair amount of stress when busy.
  • Experience, education, and/or equivalent training.
  • Maintain a positive and professional attitude.
  • Computer literate.
  • Typing of at least 45 WPM.
  • Ability to respond to common inquiries and forward appropriate complaints from employees, customers, agencies, facilities, and hospitals.
Preferred Qualifications:
  • Experience with ERA and EFT forms for healthcare payers.
  • Knowledge of or previous experience running custom scripts to increase automations and efficiencies with legacy systems.
  • Previous experience hiring, disciplining, and training clerical employees.


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