Virtual Student Engagement Specialist
2 weeks ago
Role Summary
This role is integral to the success of online learners within the College of Business and Economics. The individual will report directly to the Director of Distance Education and will be responsible for spearheading initiatives aimed at student recruitment and retention for distance education programs.
Key Responsibilities
- Facilitate recruitment strategies for distance education programs.
- Assist incoming students with registration processes, including assessments to evaluate readiness for online learning and orientation support.
- Provide comprehensive academic guidance through a consultative advising model, fostering professional relationships with students from their first term until graduation.
- Collaborate with faculty and staff to promote student engagement and improve retention rates.
- Act as a liaison between students and various university departments to ensure a cohesive academic journey.
- Maintain precise student records and contribute to data analysis and reporting related to student success metrics.
- Stay informed on best practices in online education and actively participate in the enhancement of distance education programs.
- Support the Director of Distance Education in the formulation and execution of strategic initiatives aimed at improving program quality and student satisfaction.
- Perform additional duties as assigned.
Qualifications
Required Experience
- A minimum of two years of experience in higher education.
- A Bachelor's Degree from an accredited institution.
- Familiarity with university policies and procedures, campus resources, and student support services.
- Experience with administrative database systems.
- Proficiency in communication, with a preference for fluency in Spanish.
Working Conditions
- No specific physical requirements.
Compensation
The pay range for this position is competitive and commensurate with education and experience.
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