Pet Care Sales Consultant

2 weeks ago


Folsom, United States Petco Full time

About Petco

At Petco, we are committed to enhancing the lives of pets and their owners through outstanding products and services. Our focus on health and wellness drives us to improve the lives of animals, people, and the environment. If you share our passion for animal welfare and exceptional customer service, we invite you to explore this opportunity.

  • We treat all animals with kindness and respect
  • We are leaders in the pet care industry
  • We strive to make a positive difference in the community
  • We achieve success through teamwork
  • We embrace diversity and inclusion

As a valued team member, you will be instrumental in delivering top-notch customer service, sharing product expertise, and fostering a collaborative environment. Your key responsibilities will include:

  • Engaging customers with your knowledge and training
  • Providing prompt and friendly service to clients and their pets
  • Sharing insights about local pet-related events and resources
  • Staying informed about new products and services
  • Addressing customer inquiries while promoting teamwork and inclusivity

Additional Responsibilities:

  • Utilize Sales Techniques: Identify and address customer needs within our Pet Care Locations
  • Ensure a Safe Environment: Adhere to safety protocols to protect all individuals
  • Foster a Collaborative Culture: Contribute to a culture focused on the health and wellness of pets
  • Invest in Your Career: Engage in development programs to enhance your skills

Skills and Qualifications:

  • Deliver efficient customer service
  • Communicate effectively with team members and customers
  • Act ethically and make sound decisions
  • Build positive relationships and strive for excellence
  • Adapt to challenges and seek opportunities for growth
  • Education: High school diploma or GED preferred
  • Experience: Minimum of 2 years in animal care/nutrition and 1 year in retail preferred
  • Basic computer skills and familiarity with Pet Services are essential

Work Environment:

Your responsibilities will primarily take place indoors, with occasional tasks involving merchandise stocking and customer interactions. Physical activities such as bending, kneeling, and lifting may be necessary. Your main focus will be on delivering exceptional customer service and fulfilling the needs of our clients.



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