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Pet Care Sales Consultant

2 months ago

Folsom, United States Petco Full time

About Petco

At Petco, we are committed to enhancing the lives of pets and their owners through outstanding products and services. As a health and wellness organization, we prioritize the well-being of animals, people, and our environment. If you have a passion for animal care and exceptional customer service, we invite you to explore this opportunity.

  • We provide compassionate care for all pets
  • We are leaders in the pet industry
  • We strive to make a positive difference in lives
  • We achieve success through teamwork
  • We embrace diversity and inclusion

As a valued team member, you will be instrumental in delivering superior customer service, sharing product knowledge, and fostering a collaborative team environment. Your key responsibilities will include:

  • Engaging customers with your expertise and training
  • Delivering prompt and courteous service to clients and their pets
  • Informing customers about community pet-related events and resources
  • Staying informed about new products and services
  • Addressing inquiries while promoting teamwork and inclusivity

Additional Responsibilities:

  • Utilize Sales Techniques: Identify and address customer needs within our Pet Care Locations
  • Contribute to a Safe Environment: Uphold safety protocols to ensure the well-being of all
  • Foster a Collaborative Culture: Build a culture focused on addressing the health and wellness needs of pets
  • Engage in Professional Development: Participate in training programs to support your career growth

Skills and Qualifications:

  • Efficiently serve customers
  • Communicate effectively with team members and clients
  • Act ethically and make sound decisions
  • Build positive relationships and strive for excellence
  • Adapt to challenges and seek improvement opportunities
  • Education: High school diploma or GED is generally preferred
  • Experience: Minimum of 2 years in animal care/nutrition and 1 year in retail preferred
  • Basic computer skills and knowledge of Pet Services are required

Work Environment:

Your primary responsibilities will take place indoors, with occasional tasks involving merchandise stocking and customer interactions. Physical activities such as bending, kneeling, and lifting may be necessary. Your main focus will be on delivering exceptional customer service and fulfilling the needs of our guests.