Software License Specialist

2 days ago

Eden Prairie, Minnesota, United States ITW Full time
Job Title: Software License Specialist

MTS Systems, an ITW company, is seeking a highly skilled Software License Specialist to join our team. As a key member of our organization, you will play a critical role in supporting the implementation of licensing and delivery improvement activities for our software platforms.

Key Responsibilities:
  • Provide timely support to MTS customers and employees addressing all aspects of software entitlements, licensing, and delivery with precision and expertise.
  • Verify entitlements and accurately administer customer licenses and entitlements globally for MTS's software platforms.
  • Partner cross-functionally to ensure successful software contract fulfillment and distribution, and software version releases.
  • Maintain accurate data in the software licensing and delivery platforms along with SAP records.
Primary Objectives:
  • Support the release of software versions to MTS's global clientele.
  • Lead project teams in software licensing & delivery implementations.
  • Provide subject matter expertise of software licensing systems as needed.
  • Coordinate and support inter-department activities for the release of MTS software.
  • Creates software part numbers and updates Bill of Material (BOM).
  • Update and maintain new and existing versions of software within the delivery platform.
  • Provide release notifications to internal and external customers globally.
  • Distribute software in accordance with MTS' legal and compliance requirements.
Technical Licensing Support:
  • Provides licensing, entitlement, and delivery support to internal and external customers globally.
  • Support software installations to internal and external customers globally.
  • Modifies and creates software license and trial keys.
  • Create, maintain, and deliver training for internal and external customers globally.
Maintain MTS's Software Entitlement and Delivery System:
  • Generates license keys using the appropriate licensing databases.
  • Updates and maintains licensing databases as required.
  • Coordinate with external vendors for delivery system updates, improvements, and troubleshooting issues.
Software Contract Administration & Support:
  • Reviews Software contracts for accuracy and entitlements.
  • Ensures software contracts and requests comply with MTS policies.
  • Generates license keys and adds features using the appropriate licensing database.
  • Updates and maintains licensing database as required.
  • Makes recommendations to management of improvements or enhancements of MTS systems and processes.
Requirements:
  • Bachelor's degree in business administration, information systems, engineering, or other related fields.
  • 2-3 years of Software Licensing, customer service, or related experience.
  • Proficiency with Microsoft Office Suite.
  • Strong attention to detail and ability to problem solve.
  • Strong verbal and written communication skills.
  • Must be self-directed and able to perform duties with little supervision.
Preferred Qualifications:
  • 2 years relevant project management experience.
  • SAP experience.
  • Advanced Microsoft Office & Microsoft Power BI experience.
  • 2+ years of experiences with updating, running queries, mining data, and managing ERP databases.
Benefits:
  • Our total rewards package is broad and offers comprehensive support from health and wellness, to retirement and financial stability.
  • Affordable Medical, Dental, Vision Insurance.
  • HSA/FSA with a company match.
  • Income Protection Benefits.
  • Industry Leading 401(k) plan.
  • Paid Time Off.
  • Parental Leave.
  • Matching Gift and Volunteer Program.
Opportunities to Get Involved and Give Back:
  • Our Employee Resource Groups (ERGs) are employee-led organizations that bring together diverse groups of people to share experiences and innovative ideas to help accelerate our path to full potential.
  • It is also our commitment to a diverse and inclusive work environment, strive to create a place where everyone is welcome to contribute their talents and ideas.
  • ITW Hearts Giving Hope Program provide employees an opportunity to give back and help families in our neighborhoods who are in need.

MTS Systems is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, MTS Systems is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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