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Software License Specialist
2 months ago
MTS Systems is seeking a highly skilled Software License Specialist to support the implementation of licensing and delivery improvement activities for our software platforms. The successful candidate will provide timely support to MTS customers and employees, addressing all aspects of software entitlements, licensing, and delivery with precision and expertise.
Key Responsibilities- Verify entitlements and accurately administer customer licenses and entitlements globally for MTS's software platforms.
- Partner cross-functionally to ensure successful software contract fulfillment and distribution, and software version releases.
- Maintain accurate data in the software licensing and delivery platforms along with SAP records.
- Support the release of software versions to MTS's global clientele.
- Lead project teams in software licensing & delivery implementations.
- Provide subject matter expertise of software licensing systems as needed.
- Coordinate and support inter-department activities for the release of MTS software.
- Create software part numbers and updates Bill of Material (BOM).
- Update and maintain new and existing versions of software within the delivery platform.
- Provide release notifications to internal and external customers globally.
- Distribute software in accordance with MTS' legal and compliance requirements.
- Provide technical licensing support to internal and external customers globally.
- Support software installations to internal and external customers globally.
- Modify and create software license and trial keys.
- Create, maintain, and deliver training for internal and external customers globally.
- Maintain MTS's software entitlement and delivery system.
- Generate license keys using the appropriate licensing databases.
- Update and maintain licensing databases as required.
- Coordinate with external vendors for delivery system updates, improvements, and troubleshooting issues.
- Review software contracts for accuracy and entitlements.
- Ensure software contracts and requests comply with MTS policies.
- Generate license keys and add features using the appropriate licensing database.
- Update and maintain licensing database as required.
- Make recommendations to management of improvements or enhancements of MTS systems and processes.
- Bachelor's degree in business administration, information systems, engineering, or other related fields.
- 2-3 years of software licensing, customer service, or related experience.
- Proficiency with Microsoft Office Suite.
- Strong attention to detail and ability to problem solve.
- Strong verbal and written communication skills.
- Must be self-directed and able to perform duties with little supervision.
- Customer support experience.
- Preferred qualifications include 2 years of relevant project management experience, SAP experience, and advanced Microsoft Office and Power BI experience.
MTS Systems offers a comprehensive total rewards package, including affordable medical, dental, and vision insurance, HSA/FSA with a company match, income protection benefits, an industry-leading 401(k) plan, paid time off, parental leave, matching gift and volunteer program, and opportunities to get involved and give back.
We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.