Field Service Specialist

8 hours ago


Eden Prairie, Minnesota, United States TA INSTRUMENTS-WATERS LLC Full time
Job Title: Field Service Specialist

TA Instruments is seeking a highly skilled and motivated Field Service Specialist to join our world-renowned Field Service Organization. As a Field Service Specialist, you will be responsible for providing technical expertise on TA Instruments' innovative Electroforce Product line for multiple customer laboratories across various industries.

Key Responsibilities:
  • Provides customer service, training, diagnoses, and troubleshoots customer problems
  • Assists with parts management issues
  • Repairs, installs, and uses all currently supported instrument models and accessories
  • Calibrates instruments for optimal performance
  • Prepares reports, logs, and documentation of service and repair activities
  • Establishes and maintains prompt professional communications with customers and internal resources
Requirements:
  • Associates Degree in Mechanical Engineering, Electrical Engineering, or other science-related field
  • 2+ years of experience with installation, performance maintenance, troubleshooting, support, and/or end-user utilization of scientific instrumentation
  • Preference for previous TA Instruments product suite experience
  • Ability to perform effective system-level troubleshooting
  • Strong customer focus, interpersonal savvy, and communication skills
  • Independent decision-making and time management skills
  • Travel: 80-90% overnight travel required
About TA Instruments:

TA Instruments is an industry leader in scientific instrumentation and software. Our Field Service Organization is comprised of highly skilled and motivated professionals who are technical experts on our product suite. We are committed to ensuring legendary service for our customers and are seeking a highly skilled and motivated Field Service Specialist to join our team.

TA Instruments is an equal opportunity employer and does not discriminate against any qualified candidate for employment because of race, color, national origin, ancestry, religion, religious creed, age, disability, medical condition, sex, marital status, sexual orientation, gender identity or expression, protected veteran status, pregnancy, genetic information, or any other factor prohibited by law.



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