Senior Client Support Representative
3 days ago
Cigna is seeking a highly motivated and customer-focused Senior Client Support Representative to join our team in Irving or Houston, TX. As a key member of our customer service team, you will be responsible for providing exceptional support to clients through various channels.
**Why Join Us?
- We offer a dynamic and fast-paced work environment with opportunities for growth and development.
- Our comprehensive benefits package includes medical, dental, and vision insurance, as well as ongoing training and development opportunities.
- You will have the chance to work with a talented and supportive team dedicated to delivering exceptional customer experiences.
**Responsibilities:
- Respond to client inquiries via phone, email, and chat.
- Collaborate with internal teams to resolve complex client issues.
- Develop and maintain product knowledge to provide informed solutions to clients.
**Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 3 years of experience in customer-facing roles.
- Excellent communication and problem-solving skills.
**Compensation and Benefits:
- $65,000 - $85,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Ongoing training and development opportunities.
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