Client Support Specialist

1 week ago


Houston, Texas, United States CC Consultants Full time

Career Opportunities at CC Consultants

Job Overview

We are a dynamic sales and business development firm representing top clients in the telecommunications industry. Based in the Houston area, our goal is to maximize brand visibility and increase customer engagement for our clients.

Job Responsibilities

The Client Support Representative will be responsible for:

  • Working directly with customers to promote client brands, products, and services.
  • Explaining product features and benefits to customers and addressing any inquiries.
  • Reporting customer feedback to senior management and clients to identify areas for improvement.
  • Analyzing client acquisition metrics and KPIs to optimize sales performance.
  • Maintaining adherence to client compliance standards and ensuring professionalism throughout the sales process.
  • Drafting, organizing, and maintaining sales contracts on behalf of clients.
  • Attending regular meetings with fellow Client Support Representatives to enhance customer service, sales, and leadership skills.

A competitive compensation package, including a salary range of $45,000 - $60,000 per year, depending on experience, is offered. Benefits include health insurance, paid time off, and professional development opportunities.

Requirements

To succeed in this role, you should possess:

  • No prior experience is necessary; 0-3 years of experience in customer service, sales, or a client-facing role is preferred.
  • A high school diploma or equivalent is required.
  • Excellent written and verbal communication skills.
  • Outstanding time management and organizational skills.
  • A willingness to continuously improve skills and adapt to new concepts.
  • Effective presentation skills to communicate confidently with clients, customers, and colleagues.


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