Senior Client Engagement Manager

3 weeks ago


Houston, Texas, United States ZEMA Global Data US, LLC Full time
About the Opportunity

ZEMA Global Data US, LLC is seeking a Senior Client Engagement Manager to drive revenue growth by managing and expanding relationships with high-value clients.

Responsibilities:
  • Client Relationship Management:
    • Develop and maintain strong relationships with key clients.
    • Create tailored strategies to drive retention, expansion, and satisfaction.
  • Sales Strategy & Execution:
    • Identify upsell, cross-sell, and renewal opportunities within existing accounts.
    • Creation of proposals, assist in RFP responses, and communication of the value proposition to align solutions with client needs.
    • Collaborate with internal teams to deliver innovative solutions that meet client needs.
    • Lead contract negotiations and close deals to meet or exceed revenue targets.
  • Business Analysis & Planning:
    • Analyze client business objectives, industry trends, and challenges to propose solutions that align with their strategic goals.
    • Develop and maintain account plans that outline key milestones, growth opportunities, and risk mitigation strategies.
    • Plan and execute Quarterly Business Reviews for assigned, strategic accounts.
    • Continuously provide and update Market Maps, Account Plans and multi-year strategic value maps.
  • Team Collaboration & Reporting:
    • Coordinate with cross-functional teams to ensure a seamless customer experience.
    • Provide regular forecasts, pipeline updates, and reports to leadership.
    • Attend industry events, conferences, and meetings to represent the company and build relationships.
Requirements:

To be successful in this role, you should have:

  • Bachelors degree in business, engineering, marketing, or a related field (MBA is a plus).
  • 10+ years of experience in B2B sales, account management or business development.
  • Experience in the Energy and Commodities industries is mandatory.
  • Proven experience managing complex, high-value SaaS opportunities and accounts, while exceeding revenue targets.
  • ETRM/trading platform experience preferred.
  • Strong business acumen with the ability to understand customer needs and market trends.
  • Strong understanding of enterprise sales cycles, sales methodologies (e.g., Challenger, MEDDIC), and pipeline management.
  • Exceptional communication and negotiation skills, with the ability to engage and influence senior stakeholders.
  • Excellent negotiation, communication, problem-solving and presentation skills with experience interfacing at the executive level.
  • Ability to work in a highly collaborative, dynamic environment and adapt quickly to changing market conditions.
  • Experience in creating and managing Enterprise Software forecasts.
  • Experience with CRM tools (e.g., Salesforce) and other sales tools.
What We Offer:

We offer a competitive salary range of $150,000 - $200,000 per year, benefits package, opportunities for professional development and career advancement, and a collaborative and innovative work environment. At ZEMA Global Data US, LLC, we are committed to equal opportunities for everyone and welcome applications from people of all backgrounds, genders, races, sexual orientations, abilities, and beliefs.



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