Customer Service Representative

5 days ago


Arizona City, Arizona, United States Equity LifeStyle Properties Inc Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Clerk at Equity LifeStyle Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests and residents.

Key Responsibilities:

  • Act as the primary point of contact for guests and residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Process payments and deposits, ensuring accurate and efficient financial transactions.
  • Run reports and submit maintenance request forms to maintain office efficiency and ensure seamless operations.
  • Collaborate with the Property Manager to address inquiries and resolve issues in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly to ensure a positive experience for our guests and residents.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

What We Offer:

In return for your excellent skills and abilities, we offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We are an Equal Opportunity Employer and welcome all applicants.



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