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Customer Service Representative

2 months ago

Arizona City, Arizona, United States Goodwill of Central and Northern Arizona Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and safe store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including cash, credit, and debit payments.
  • Maintain a clean and organized sales floor, restocking shelves and merchandise as needed.
  • Work collaboratively with colleagues to achieve sales goals and promote a positive store environment.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping experience.
  • Perform other related duties as assigned by management.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.
  • A fun and supportive work environment.