Healthcare Customer Service Representative
7 hours ago
We are seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our contact center, you will play a vital role in providing exceptional service to our patients and their care partners.
Key Responsibilities:- Manage phone and message inquiries from patients and their care partners, addressing needs related to insurance, billing, and appointment management.
- Navigate complex healthcare systems, including medical records, authorizations, referrals, and coordinating care among care partners.
- Collaborate with providers and operations team members to complete urgent tasks.
- Contribute to team development through rounding, attending team huddles, and participating in problem-solving.
- Endless career advancement opportunities with a growing and upcoming company.
- Work in a brand-new building in downtown Tempe.
- Paid sabbatical after 5 and 10 years.
- Employee Assistance Program for confidential advice on stress, anxiety, financial planning, and legal issues.
- Competitive medical, dental, and vision plans.
- Free memberships for yourself, friends, and family.
- Pre-tax commuter benefits.
- PTO cash outs – option to cash out up to 40 accrued hours per year.
- 100% life insurance and disability insurance.
- 401K match.
We are partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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