Front Desk Coordinator
3 days ago
We are seeking a highly skilled Front Desk Receptionist to join our team at Rezolut, a national emerging platform of diagnostic medical imaging services. As a key member of our front office staff, you will be the first point of contact for our patients and their families.
Responsibilities- Greet clients in a polite and prompt manner
- Assist visitors with their needs, including answering questions and helping with requests
- Ensure necessary information is in order prior to patient arrival
- Accurately complete the registration process, enter patient information in the RIS and verify discrepancies as needed
- Review or complete exam questionnaires with patients as required
- Scan appropriate information to patient charts in RIS
- Check in/out patients, collect payments, and fill out paperwork
- High school diploma or equivalent preferred
- Customer service experience preferred
- Medical terminology knowledge preferred
- Computer skills preferred
- Service Excellence: Demonstrate high levels of customer service when interacting with clients
- Communication: Rephrase/summarize what speakers are saying, communicate clearly and concisely
- Commitment: Demonstrate initiative in completing daily assignments, persevere when faced with challenges
- Flexibility: Adapt quickly to new techniques and work methods, handle multiple priorities successfully
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