Front Desk Associate Manager
1 day ago
About the Role: Our hotel is looking for a dedicated and customer-focused Front Desk Associate Manager to join our team. In this role, you will be responsible for greeting and welcoming guests, handling room reservations, and ensuring a seamless guest experience.
Key Responsibilities:
- Handle all aspects of front desk operations, including registration, check-in, and check-out
- Provide exceptional customer service and resolve guest complaints promptly
- Stay up-to-date on hotel policies, procedures, and promotions
- Maintain a high level of accuracy and attention to detail when processing transactions
- Work collaboratively with other departments to ensure a positive guest experience
Requirements:
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred
- Experience in a hotel or related industry preferred
- Excellent communication and problem-solving skills
- Ability to work well under pressure and manage multiple priorities simultaneously
- Basic knowledge of Microsoft Office Suite and property management systems
Compensation:
Estimated salary: USD 16.00 - 21.52/Hr., depending on experience and qualifications.
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