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Radiology Patient Access Coordinator
2 months ago
About the Role:
Tampa General Hospital is seeking a highly skilled Patient Access Specialist 3 to join our Radiology team. As a key member of our healthcare team, you will play a critical role in ensuring seamless patient access to our services.
Key Responsibilities:
- Under the general supervision of the office supervisor and medical staff, follow established policies and procedures to gather and record necessary information for patient scheduling and financial clearance.
- Obtain and verify patient demographics, clinical, and financial information to accurately schedule patient visits, surgery, and other hospital procedures.
- Assist with patient check-in, insurance notifications, and authorizations for oncology scheduled hospital and TGMG services to support claim processing and reimbursement.
- Follow up with patients post-surgery and appointment to answer staff messages and ensure patient satisfaction.
- Recognize and adhere to all CMS, JCAHO, and HIPAA requirements when validating hospital accounts.
- Collaborate with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIMS, scheduling, and other external professionals to assist patients with obtaining healthcare and financial services.
Requirements:
- High School Diploma or G.E.D. and (2) years experience with scheduling, registration, insurance verification in a healthcare setting.
- Moderate expertise with computer programs including but not limited to Microsoft Office and Database programs.
