Customer Service Representative

2 weeks ago


Rockville, Maryland, United States Kevin Ha - State Farm Agent Full time

Are you looking for a career that allows you to work with the public and provide excellent customer service? As a State Farm Agent Team Member, you will have the opportunity to establish customer relationships, follow up with customers, and use a customer-focused, needs-based review process to educate customers about insurance options.

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Establish customer relationships and follow up with customers, as needed.

As a State Farm Agent Team Member, you will receive:

  • Simple IRA after 6 months of employment.
  • Salary plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Full time 40 Hours, 9 - 5:30 (M-F).
  • Growth potential/Opportunity for advancement within my agency.
  • Hiring Bonus.

Requirements:

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
  • Bilingual Spanish or Vietnamese preferred.
  • Property & Casualty license (must be able to obtain).
  • Life & Health license (must be able to obtain).

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000.00 per year.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rockville, MD and help customers with their insurance and financial services needs, including:

  • Auto insurance.
  • Home insurance.
  • Life insurance.
  • Retirement planning.


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