Editor, Boston

1 day ago


Boston, Massachusetts, United States Glossier Full time
Job Summary

At Glossier, we're on a mission to give everyone a voice through beauty. We're looking for an Editor to join our team in Boston, who will be responsible for ensuring the customer experience lives through our product, its presentation, packaging, and care. As an Editor, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products.

Key Responsibilities
  • Model and coach Glossier's customer experience principles, ensuring consistently memorable and inspiring experiences.
  • Embody our core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results-Driven in everything you do.
  • Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.
  • Fulfill customer order requests in an expeditious, thoughtful, branded, and accurate manner.
  • Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in).
  • Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to new team members.
  • Monitor customer feedback, working with your store's leadership team, to share information with key stakeholders accordingly.
  • Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience.
Requirements
  • 2+ years of experience in a fast-paced customer service operation, such as retail or hospitality environment, is preferred.
  • Prior experience, in an advisory or sales capacity, within the beauty/skincare space is preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and bank holidays is required.
  • Possession of a passion for creating memorable experiences through meaningful personal interactions.
  • An advocate for all members of our community, promoting inclusion and belonging always.
  • Demonstrated ability to show empathy and understanding while still driving action.
  • Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.
  • Desire and willingness to roll up your sleeves and jump in when the situation requires it.
  • A true collaborator in nature, driven by the power of teamwork, who thrives in group settings.
  • Positive, willing to learn and grow, and motivated to perform in fast-paced environments.
  • Highly adaptable with an impeccable ability to multitask.
  • Prior experience with POS (point of sale) or inventory management systems is a plus.


  • Boston, Massachusetts, United States Boston University Full time

    Job Title: Lecturer, Newsroom Initiative Deputy EditorBoston University's College of Communication is seeking a highly qualified Lecturer to join our Department of Journalism. As a key member of our team, you will play a vital role in shaping the next generation of journalists and contributing to the success of our newsroom initiative.Key...

  • Content Editor

    14 hours ago


    Boston, Massachusetts, United States Boston University Full time

    Job SummaryWe are seeking an experienced Content Editor to join our team at Boston University's Creative Services division. The successful candidate will be responsible for providing editorial expertise for print and web content, ensuring high-quality materials and adherence to established editorial guidelines.Key ResponsibilitiesCollaborate with University...


  • Boston, Massachusetts, United States InsideHigherEd Full time

    Job Title: Lecturer, Newsroom Initiative Deputy EditorDepartment: Department of Journalism, College of Communication, Boston UniversityWe are seeking a highly experienced and innovative journalist to join our team as a Lecturer, Newsroom Initiative Deputy Editor. This is a unique opportunity to work with students to develop their skills in journalism and...


  • Boston, Massachusetts, United States Boston Globe Media Partners Full time

    Job OverviewBoston Globe Media Partners is seeking a highly motivated and detail-oriented college student to join our team as a part-time Real Estate Reporter Intern. This internship provides a unique opportunity to gain hands-on experience in real estate journalism and develop valuable skills in research, writing, and publishing.Responsibilities:Monitor...


  • Boston, Massachusetts, United States Boston Consulting Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Content Studio Operations Coordinator to join our team at Boston Consulting Group. As a Content Studio Operations Coordinator, you will play a critical role in supporting the editorial and multimedia team in ushering content through the content creation process.Key ResponsibilitiesCoordinate...

  • Health Reporter

    3 weeks ago


    Boston, Massachusetts, United States Boston Globe Media Partners Full time

    Job Title: Reporter - Commercial Determinants of HealthAbout the Role:We are seeking a skilled reporter to join our team and investigate the commercial determinants of health. This involves examining how corporate actions contribute to chronic diseases by influencing people's choices in the products they buy and the behaviors they...


  • Boston, Massachusetts, United States Boston Consulting Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Content Studio Operations Co-op to support our editorial and multimedia team in managing the content creation process. The ideal candidate will have excellent communication skills, be proficient in project tracking and management tools, and have a strong understanding of post-production video...

  • Engagement Reporter

    4 weeks ago


    Boston, Massachusetts, United States Boston Globe Media Partners Full time

    Job Title: Engagement ReporterWe are seeking a highly skilled Engagement Reporter to join our team at Boston Globe Media Partners. As a key member of our Spotlight Team, you will play a critical role in identifying and hearing from individuals whose stories must be told.Key Responsibilities:Manage the Spotlight tip line and assist in producing our...


  • Boston, Massachusetts, United States InsideHigherEd Full time

    Multimedia Producer/EditorBoston University School of Public Health is seeking a skilled Multimedia Producer/Editor to join our Marketing and Communications team. This role is responsible for creating high-quality, engaging video and audio content that showcases SPH's excellence in teaching, research, and practice.Key Responsibilities:Develop and produce...


  • Boston, Massachusetts, United States Boston Medical Center Full time

    Job Title: HR Project ManagerJob Specialty: Project Management in Human ResourcesJob Duration: 18 MonthsShift: 8 Hours Guaranteed Hours: 40 Hours per WeekExperience: Minimum of 5 years in an office environment License: Not applicable Certifications: Not applicableMust-Have:Associate's Degree required with experience in HR; Bachelor's degree in Human...


  • Boston, Massachusetts, United States Overdrive Interactive Full time

    Search Engine Marketing SpecialistOverdrive Interactive is a Boston-based digital agency that offers a unique blend of strategic, media, creative, and technical services. As a Search Engine Marketing Specialist, you will have the opportunity to work in a dynamic environment providing cutting-edge online marketing programs to leading...


  • Boston, Massachusetts, United States Economic Mobility Pathways, Inc Full time

    Job Title: Press & Communications CoordinatorAt Economic Mobility Pathways, Inc., we are seeking a highly skilled Press & Communications Coordinator to join our dynamic team. This role will be responsible for driving the success of our press strategy, generating national and local media coverage, and supporting other communications activities.Key...


  • Boston, Massachusetts, United States Finn Partners Full time

    Job OverviewFinn Partners is seeking a seasoned Public Relations Account Supervisor to join our Technology PR team in Boston. As a key member of our team, you will be responsible for managing multiple public relations account teams and programs, developing and executing creative strategic client public relations programs and campaigns, and implementing core...


  • Boston, Massachusetts, United States America's Test Kitchen Full time

    Job Title: Director, Affiliate CommerceAt America's Test Kitchen, we're seeking a seasoned professional to lead our affiliate commerce business. As Director, Affiliate Commerce, you'll be responsible for developing and executing a comprehensive strategy to drive revenue growth through affiliate partnerships.Key Responsibilities:Develop and maintain...

  • AI Content Strategist

    4 weeks ago


    Boston, Massachusetts, United States Creative Circle Full time

    AI Editorial Director / Content StrategistLocation: Hybrid, 2-3 days onsite per week in Boston, MAStatus: Full-Time - Direct HireStarts: Within a Couple WeeksSalary: $155,000 - $172,000 with bonus opportunities based on performanceJob Description:We are seeking an experienced Editorial Director / Content Strategist to lead our content program on AI. The...


  • Boston, Massachusetts, United States America's Test Kitchen Full time

    We are seeking a talented Senior Data Engineer to contribute to the development of robust and innovative web applications at America's Test Kitchen, a forward-thinking food media company dedicated to connecting consumers with premium food content.This managerial position will work on a tight cross-functional team that includes Product, Design, Quality...


  • Boston, Massachusetts, United States Northeastern University Full time

    About the OpportunityJoin Northeastern University as we seek a talented Director of Digital Engagement to lead our innovative digital strategy for storytelling and global audience engagement across digital platforms.The successful candidate will be responsible for leading strategic efforts around high-profile digital storytelling by our award-winning daily...

  • Writer/Editor

    2 weeks ago


    Boston, United States Suffolk University Full time

    Working within OMC, the Writer/Editor will play a critical role in helping to drive Suffolk University's institutional brand and strategic goals forward through the development of innovative and targeted copywriting. This position will craft copy that informs, compels, promotes, engages, and influences our audiences which include prospective and current...


  • boston, United States Avania Full time

    Writer/ Editor and Consultant: Position available in a fast growing reimbursement and market access division of a global medical device research organization to support leading edge medical technologies. Seeking core writing and editing skills, as demonstrated in prior professional roles. Should have a bachelors or masters degree, and must have some...


  • Boston, United States Avania Full time

    Writer/ Editor and Consultant: Position available in a fast growing reimbursement and market access division of a global medical device research organization to support leading edge medical technologies. Seeking core writing and editing skills, as demonstrated in prior professional roles. Should have a bachelors or masters degree, and must have some...


  • boston, United States Avania Full time

    Writer/ Editor and Consultant: Position available in a fast growing reimbursement and market access division of a global medical device research organization to support leading edge medical technologies. Seeking core writing and editing skills, as demonstrated in prior professional roles. Should have a bachelors or masters degree, and must have some...


  • Boston, United States Avania Full time

    Writer/ Editor and Consultant: Position available in a fast growing reimbursement and market access division of a global medical device research organization to support leading edge medical technologies. Seeking core writing and editing skills, as demonstrated in prior professional roles. Should have a bachelors or masters degree, and must have some...


  • Boston, United States America's Test Kitchen Full time

    America's Test Kitchen is looking for a science-minded editor and food media professional to lead the Cook’s Illustrated (CI) editorial team. The editor in chief develops and executes the strategy for making iconic content that empowers home cooks through technique and science. The editor in chief is responsible for leading the team that produces content...


  • Boston, United States Adroit Software, Inc. Full time

    Description Education Content EditorWe are currently sourcing for a Content Strategist to work in Boston, MA, Smithfield, RI, or Merrimack, NH!The RoleFeed your passion for creativity and help guide customers through moments of decision. As a principal UX content strategist on our content team, you ll be responsible for creating strategies that balance...

  • News Writer

    6 months ago


    Boston, United States American Association for Cancer Research Full time

    Cancer Discovery is among the world’s most preeminent cancer journals, publishing major advances in basic, translational, and clinical research, including clinical trials.Cancer Discovery is an essential information resource that also publishes highly regarded news stories—including pieces on advances in cancer research and treatment, technology,...


  • Boston, United States Compunnel Inc. Full time

    Please find the position details below:Job Title: Education Content Strategist/ UX WriterLocation: Boston , MA or Merrimack NH and Smithfield RI (Hybrid)Hybrid Schedule: 2 weeks onsite per month.Duration: 12 Months Contract with possibility of extension.Interview: 2 rounds for 1 hourSkills:Strong UX writing. Must have 3-5 years of UX writing and UX content...


  • Boston, United States Compunnel Inc. Full time

    Please find the position details below:Job Title: Education Content Strategist/ UX WriterLocation: Boston , MA or Merrimack NH and Smithfield RI (Hybrid)Hybrid Schedule: 2 weeks onsite per month.Duration: 12 Months Contract with possibility of extension.Interview: 2 rounds for 1 hourSkills:Strong UX writing. Must have 3-5 years of UX writing and UX content...


  • Boston, United States Compunnel Inc. Full time

    Please find the position details below:Job Title: Education Content Strategist/ UX WriterLocation: Boston , MA or Merrimack NH and Smithfield RI (Hybrid)Hybrid Schedule: 2 weeks onsite per month.Duration: 12 Months Contract with possibility of extension.Interview: 2 rounds for 1 hourSkills:Strong UX writing. Must have 3-5 years of UX writing and UX content...


  • boston, United States swipejobs Full time

    We’re looking for a versatile Video Production/Editor based in Boston to create and edit video content, including digital ads, corporate communications, and animations. You'll handle everything from shooting and directing to editing and animation, working closely with our creative team.This is a contract role for the rest of 2024 with possibility of...


  • Boston, United States swipejobs Full time

    We’re looking for a versatile Video Production/Editor based in Boston to create and edit video content, including digital ads, corporate communications, and animations. You'll handle everything from shooting and directing to editing and animation, working closely with our creative team.This is a contract role for the rest of 2024 with possibility of...

  • HR, Project Manager

    6 days ago


    Boston, United States Boston Medical Center Full time

    Job Title: HR Project Manager Job Specialty: Project Management in Human Resources Job Duration: 18 Months Shift: 8 Hours Guaranteed Hours: 40 Hours per Week Experience: Minimum of 5 years in an office environment License: Not applicable Certifications: Not applicable Must-Have: - Associate's Degree required with experience in HR; Bachelor's degree in Human...

  • Graphic Designer

    4 days ago


    Boston, United States Aquent Full time

    Aquent Studios is looking to hire Graphic Designer/Art Directors for our leading global Pharma client. This is a hybrid position( 2 days a week onsite in Boston).  Role Overview: The Graphic Designer enhances the visual aspect of marketing content, working closely with the team to bring AI-generated assets to life. This role involves applying design...

  • Web Designer

    4 weeks ago


    Boston, United States Creative Cove Inc. Full time

    Our Boston based marketing technology company is looking for a hands on Web Designer with 5+ years' experience to join the marketing and creative team; you'll partner closely with members of the team to work on UI, Design and functionality of the site while also collaborating with members of the Product team. What you'll do:Develop and produce...

  • Web Designer

    3 weeks ago


    boston, United States Creative Cove Inc. Full time

    Our Boston based marketing technology company is looking for a hands on Web Designer with 5+ years' experience to join the marketing and creative team; you'll partner closely with members of the team to work on UI, Design and functionality of the site while also collaborating with members of the Product team. What you'll do:Develop and produce...

  • Web Designer

    3 weeks ago


    Boston, United States Creative Cove Inc. Full time

    Our Boston based marketing technology company is looking for a hands on Web Designer with 5+ years' experience to join the marketing and creative team; you'll partner closely with members of the team to work on UI, Design and functionality of the site while also collaborating with members of the Product team. What you'll do:Develop and produce...

  • Web Designer

    4 weeks ago


    Boston, United States Creative Cove Inc. Full time

    Our Boston based marketing technology company is looking for a hands on Web Designer with 5+ years' experience to join the marketing and creative team; you'll partner closely with members of the team to work on UI, Design and functionality of the site while also collaborating with members of the Product team. What you'll do:Develop and produce...

  • Editorial Director

    2 months ago


    Boston, United States Boston Consulting Group Full time

    WHAT YOU'LL DOBCG is looking for an experienced editorial strategist to lead its content program on artificial intelligence. The editorial strategist will work closely with BCG experts and external thought leaders to ensure the firm's perspectives on AI—in particular, its implications for business and society and the actions leaders should take to harness...