Education Content Editor

2 weeks ago

Boston, United States Compunnel Inc. Full time

Please find the position details below:


Job Title: Education Content Strategist/ UX Writer

Location: Boston , MA or Merrimack NH and Smithfield RI (Hybrid)

Hybrid Schedule: 2 weeks onsite per month.

Duration: 12 Months Contract with possibility of extension.

Interview: 2 rounds for 1 hour




Skills:

  • Strong UX writing. Must have 3-5 years of UX writing and UX content experience. Please provide any writing samples or a portfolio.
  • Strong writer and experienced storyteller who can craft multi-media educational content that adheres to brand standards and voice and tone guidelines
  • Comfortable distilling sophisticated concepts to find ways to make them simpler
  • Organized self-starter who can deal with ambiguity while prioritizing and determining how to move work forward, not only for yourself but for the entire team




What the team does:

Education team – supporting all of PI, currently 13 team members. Our team creates educational content (videos, articles, infographics, interactives, and social posts) that aims to simplify the complex and engage customers and prospects by growing their financial knowledge and improving their financial choices and outcomes.




Description

Education Content Editor


The Role

  • Feed your passion for creativity and help guide customers through moments of decision. As a principal UX content strategist on our content team, you’ll be responsible for creating strategies that balance emotional decision with making with the right next step.
  • Collaborate with product design and research teams to uncover the right customer problem to solve then ideate multiple solution paths. You’ll write UX copy for mobile user flows that make solutions simple, obvious, and consistent. With polished presentation and storytelling skills, present conceptual directions, research findings, and creative rationale to leadership.
  • While your day-to-day will vary, you’ll have the opportunity to develop style guides expressing how the brand shows up in a specific focus area. Own the UX copy for navigation, labels, short form messaging, and contribute to the learning agenda, moderated user tests, and analysis of results to make informed decisions.
  • Together we can shape the digital experiences that enhance people’s financial lives. Apply now and share your portfolio of strategy and writing samples.





The expertise and skills you bring

  • Proven experience in digital content design, UX writing, and content strategy with high attention-to-detail and the ability to balance multiple workstreams at once. Experience writing within financial services is a plus. A bachelor’s degree is preferred.
  • Deep empathy and understanding. This means you create for your audience, being mindful of accessibility and inclusivity.
  • Organized self-starter who can deal with ambiguity while prioritizing and determining how to move work forward.
  • A specialist at understanding the audience who can convey the voice of novice and engaged investors and to help them understand and relate to financial topics.
  • Able to read sophisticated ideas and can find ways to make them simpler and conversational.
  • Comfortable presenting to senior leaders, advocating for your content decisions, and negotiating edits with diplomacy and an open mind.
  • Develop and evolve ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends, and enterprise goals.
  • Influence a test, learn, and optimize approach to content where you’ll make data-informed decisions on the topics, tone, language, and delivery.
  • Thrives in a fast-paced, client-centric environment that depends on strong collaboration.
  • Ability to learn from failure, engage in an iterative process, and understand that success comes sooner through trial and error.
  • Willing to jump into different roles as the job requires and have an eye to the future of digital content design.


The Team

As part of the Education Content Team, you’ll be a key player in developing how and what we communicate to our novice and engaged investors. Our team is responsible for the creation and optimization of content and digital experiences. Our goal is to help customers make informed financial decisions and build confidence while doing so. We work with product owners, UX designers, developers, and marketers to help craft the language within the products we build and have a keen focus on simplifying investing topics within our digital experiences.

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